FAQ + TRUST

Questions you should ask.
Answers we're proud of.

You're trusting us with your utility accounts. Here's how we earn that trust — with transparency about security, legal compliance, and how your data is handled.

HOW WE PROTECT YOU

Built on trust, not fine print

Data security

Your Social Security number, driver’s license, and personal information are stored in an encrypted PII vault with a 24-hour time-to-live purge. SSN and DL are tokenized via Skyflow — they never enter our application database. We never store credit card information — payments are processed through Stripe’s PCI-compliant hosted checkout.

Legal compliance

Verity operates under a UETA-compliant Task Authorization — not a power of attorney. Our co-marketing agreements with closing attorneys are structured for full RESPA Section 8 compliance. We do not practice law, provide legal advice, or act as a licensed real estate service.

Revocation rights

Your Task Authorization includes a 24-hour revocation clause. You can cancel at any time within 24 hours of signing for a full refund, no questions asked. After 24 hours, you can still revoke authorization — we'll stop all pending provider actions immediately.

COMPLIANCE FRAMEWORK

The legal architecture

RESPA § 8
Real Estate Settlement Procedures Act
Our co-marketing structure with closing attorneys is designed for full Section 8 compliance. No per-referral payments. No required-use arrangements.
UETA
Uniform Electronic Transactions Act
All Task Authorizations are executed under UETA via electronic signature. Legally binding in North Carolina per N.C.G.S. § 66-311.
N.C.G.S. § 75-65
NC Identity Theft Protection Act
Personal information collected during intake is subject to North Carolina’s data protection requirements including breach notification obligations.
PCI SAQ A
Payment Card Industry Compliance
Payments processed via Stripe hosted checkout. No card data touches our servers. PCI scope limited to SAQ A — the most restrictive compliance tier.
FREQUENTLY ASKED QUESTIONS

Everything you need to know

FOR CLOSING ATTORNEYS

Partner with Verity

Every closing involves a buyer setting up new services and a seller disconnecting old ones. Verity gives you a single recommendation that solves both sides — and your clients will thank you for it.

Co-branded marketing materials provided
RESPA Section 8 compliant structure
Sample Task Authorization available for review
No per-referral payments, no required-use
WHAT YOUR CLIENTS SEE
Sign up
2 minutes
Authorization signed
Two checkboxes
Payment
$199 via Stripe
Duke Energy
Active
Google Fiber
Scheduled June 3
City water
Active
Total client time: under 5 minutes

Still have questions?

Reach us at hello@verityrelocation.com or get started now. $199 flat fee, 24-hour revocation clause, all providers included.